1. Introduction
I Love Tallow (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ilovetallow.com (the “Website”) and purchase our products. Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
2. Data Collected
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data:
- Identifiers: Name, email address, shipping address, billing address, phone number, and other similar information you provide when you make a purchase, create an account, sign up for our newsletter, or contact us.
- Payment Information: If you make a purchase, we collect your payment card details (credit card number, expiration date, security code) through a secure third-party payment processor (e.g., Stripe, PayPal). We do not store your full payment card details on our servers.
- Account Information: If you create an account, we collect your username and password.
- Derivative Data:
- IP Address: Our servers automatically collect your IP address, browser type, operating system, referring URLs, access times, and pages viewed on our Website. This information is used for analytics and to improve the Website’s functionality.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Website and personalize your experience. (See Section 5: “Cookies and Tracking Technologies” for more details.)
- Social Media Data: If you link your account to any type of social media, we will have acces to certain information according to their terms and services.
- Other Information:
- Communications: If you contact us directly (e.g., via email or customer support form), we may receive additional information about you, such as the contents of your message and any attachments.
- Reviews and Testimonials: If you submit a product review or testimonial, we may collect and publish this information (with your consent, where required).
3. How We Use your information:
We may use the information we collect about you for various purposes, including to:
- Process Transactions: To fulfill your orders, process payments, and provide customer support.
- Manage Your Account: To create and manage your account, provide account-related notifications, and enable you to access your order history.
- Send Marketing Communications: To send you emails about new products, special offers, promotions, and other updates (you can opt-out of these communications at any time).
- Improve Our Website: To analyze Website usage, diagnose technical issues, and improve the Website’s content, functionality, and user experience.
- Respond to Inquiries: To respond to your questions, comments, and requests.
- Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- Protect Our Rights: To protect our rights, property, and safety, and the rights, property, and safety of our users and others.
- Post Testimonials: We may select and post customer reviews.
4. Disclosure of your information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email marketing, website analytics, and customer relationship management (CRM). These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena, court order, or government investigation).
- Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.
- With Your Consent: We may share your information with third parties for other purposes with your explicit consent.
- Third Party Advertisers: We may use third-parties to manage advertisements.
5. Cookies and tracking technology
We use cookies and similar tracking technologies to track activity on our Website and personalize your experience.
- What are Cookies? Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website.
- How We Use Cookies:
- Essential Cookies: These cookies are necessary for the Website to function properly. They enable you to navigate the Website and use its features (e.g., adding items to your cart, accessing secure areas).
- Performance Cookies: These cookies collect information about how visitors use our Website (e.g., which pages are visited most often, error messages). This information is used to improve the Website’s performance.
- Functionality Cookies: These cookies allow the Website to remember choices you make (e.g., your username, language preference) and provide enhanced features.
- Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
- Managing Cookies: You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies, some features of our Website may not function properly.
6. Data security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include data encryption, secure server infrastructure, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. your data rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You may have the right to request access to the personal information we hold about you.
- Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.
- Erasure: You may have the right to request that we delete your personal information, subject to certain exceptions (e.g., we may need to retain certain information for legal compliance).
- Restriction of Processing: You may have the right to request that we restrict the processing of your personal information under certain circumstances.
- Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Object to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Children’s policy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Third Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.
10. Changes to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.